App Admins and Super Admins can make other users admins in the system.
What is the difference between admin options?:
Team Admins have full access to member management, including editing users profiles, sending welcome and password reset emails, and adding users to groups. They do not have the ability to switch into other users profiles.
App Admins have full access to the entire system. They can edit rooms, posts, forms, members and also switch into other members profiles.
Super Admins must be given admin access by Konverse Support. Super Admins have one additional ability, which is to edit the left hand navigation.
To make another user a team or app admin:
- Login to the app
- Search for the user's profile
- Open the profile and click the gear icon
- Scroll down the profile until you see "Account Role"
- Click on the drop down and select "Team Admin" or "App Admin"
- Once you select an admin level, the system will save the changes and the user will now have admin access.
Note: If you have made a user an admin and they are unable to invite new users or create new rooms (and need access to one of those features), please reach out to Konverse Support.