Groups are an easy way to add or remove users from a room.  When members are added or removed from a group, room membership will automatically reflect the changes made to the group.

For information on the different kinds of groups click here


Groups can be mapped to rooms in one of two ways, by using member management or by accessing the room directly.  


Using Member Management 

 

  • Login to the App
  • Search for Member Management in the navigation menu
  • Open Member Management
  • Select Group Management 
  • Search for the Group
  • Click the arrow to expand the group properties


  • Click View/Update rooms


  • Click the add room button
  • Select the type of room membership the group should have (Member or Owner)
  • Select or search for the group in the drop down
  • Click Link room to group

The group will now be mapped to the room and all users in the group will assigned to the room.  Note that changes can take up to 15 minutes.



Adding Groups to Rooms Directly


  • Login to the App
  • Click on the room in the left navigation menu
  • Select the Members tab
  • Click Add members


  • Select or search for the group in the Owners or Members drop down field.
  • Click save changes


After adding the group to the room, refresh your browser and click on the settings tab of the room.  You should see the group listed in the Groups section.  If not, try refreshing the browser again.




The group will now be mapped to the room and all users in the group will assigned to the room.  Note that changes can take up to 15 minutes.