Groups are an easy way of providing access to multiple rooms quickly.  Once a user is added to a group, they'll have access to all the rooms that are assigned to the group. To make the changes, you will need to be logged into the App as an administrator.


Adding and Removing Users to Groups


These instructions only apply to local groups.  If you are syncing groups from an external source, i.e. Azure, Google Workspace, etc. changes to group membership must be made on those systems.

  • Login to the App
  • Search for Member Management in the search bar on the navigation menu
  • Open Member Management
  • Select Group Management
  • Select Map Members to Groups
  • Select the group in the drop-down field
  • In the All Members section, type the user's name into the Filter Members field.  
  • Click on the user's name to move them over to the Members Assigned To section
  • To remove a user from a group, find their name in the Members Assigned To section and click on their name to move them back to the All Members section


After making the changes, the user will have access to all the rooms that are assigned to the group.  For information on mapping groups to rooms, please refer to this article. https://help.konverse.com/a/solutions/articles/66000494570