Perform a User Search
- Login to the App
- Click the magnifying glass in the upper right corner
- Select members in the filters options drop-down
- Enter the name of the person in the keyword field
- If you're looking for an external user, enable the External Affiliation option
- For a more granular search, complete any of the other available fields
- Click the magnifying glass to run the search
- If the user is not included in the results, re-run the search using with the search disabled users option
Re-enable a Disabled User
- Click the disabled user in the search results to open the users profile
- Click gear icon located at the top of the user's profile
- Click Reactivate Member
- When prompted click Confirm